Shipping policy
Shipping Policy
A transparent shipping policy builds trust and eliminates guesswork before you place your order. Terra Youth proudly offers 100% free standard shipping on all skincare and beauty orders within the contiguous United States.
Order Processing & Delivery
We work diligently to ensure your skincare routine arrives without delay. Our standard processing and delivery timeframes include:
- Processing Time: Orders are processed rapidly at our Albuquerque, NM facility.
- Delivery Window: Depending on your state, transit typically takes between 1 to 5 business days.
Order Tracking
Every order includes a tracking number, which is automatically emailed to you as soon as your package ships. You can monitor its journey directly to your door.
Shipping Restrictions
At this time, we only ship to the contiguous United States. We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations.
Damaged or Delayed Shipments
While rare, transit issues can occur. If your order arrives damaged or does not arrive within the estimated timeframe, please contact our support team immediately so we can investigate and resolve the issue quickly.
Contact Information
If you have any questions about your shipment, please reach out to us:
Store: Terra Youth
Email: support@terrayouth.com
Phone: +1 (505) 245-0433
Address: 2321 International Ave SE, Albuquerque, NM 87106, United States